M

Contact Us

Your pet’s health and well-being, are our top priority.

5 + 12 =

Contact Us

173 Newark Avenue
Jersey City, NJ 07302

Frequently BARKED Questions

Everything you wanted to know about K9 but were afraid to ask

Getting Started/First Steps

I’m interested in daycare for my dog, how do we get started?

We have some requirements the pup needs to meet for our daycare and boarding services. We require they are over 4 months old and spayed/neutered if they are over 8 months old. We also require that the pup is up to date on their Bordetella (Semi-annual vaccine is required), Distemper/Parvo, and Rabies vaccinations. As long as your pup meets all those requirements we can get you set up with a profile and scheduled for an evaluation. As long as your pup passes their evaluation, all of our services will be open to you.

What’s an evaluation?

An evaluation is a 15 minute trial to see how comfortable your pup is with the other dogs on the field, our staff, and in the general environment.

Can I be there during the evaluation?

Dogs behave differently when their parents are around and in order to truly evaluate how a pup will behave when they are in our care we need to see them without their parents present. Pup Parents are not permitted into the back areas when their dogs are on the fields. However, Parents are welcome to remain in our lobby during the evaluation. Our staff is happy to answer questions or give more details about our facility and care.

What vaccines are required?

We require up to date Rabies, Distemper/Parvo, and Bordetella vaccines. We do require the semi-annual Bordetella vaccine due to the volume of dogs we have every day, it is safer that everyone is getting this vaccine more frequently.

Where are you located?

We are located on Newark Avenue. We are on the pedestrian walkway, a block from the Grove St PATH station.

Where can I park?
Street parking is tricky down here but there is a metered lot across the street from us if you go up Jersey Ave and turn right onto First St. K9dergarten has a small Employee Parking lot behind the facility that can be used for very limited drop off’s and pick ups. Ask a Manger about access to this lot.
How do I set up my profile?

To set up a profile please call the front desk at 201-435-8700 during business hours or email info@k9dergarten.com with your full name, phone number, address, and your pup’s most recent vaccination records! We can also set up profiles in person as well.
Online registration through our website is coming soon.

Boarding

What do I need to bring for a boarding stay?

You should bring any food or medication that your pup may need. We have plenty of bedding here for them to use but we absolutely recommend bringing an article of clothing that smells like you for your pup to sleep with to help with any anxiety they may have. Especially if it’s their first boarding stay!

Do I need to bring food for my dog if they’re coming in for daycare?
It’s not required but if you want us to feed your pup while they’re here we absolutely can! For daycare dogs, we do lunch around 12:00 and dinner around 4:00 P.M.
What will my dog be doing during their boarding stay?
Boarding is a lot like daycare with a sleepover at the end of the day! We do breakfast for our boarding dogs around 7:30 A.M. We give them an hour to eat and digest and then they get to play on the field all day! If your pup needs lunch we will take them off the field for lunch around 12:00 and they’ll get another hour to eat and digest before going back on the field. At the end of the day, we get dinner ready for the boarding pups around 6:00 P.M. After that they get rotated on a field one more time to use the bathroom before we put them in their corrals for the night.
Where will my dog be sleeping when they board?
We use corrals for our boarding stays. The corrals are essentially dog-sized horse stalls, they’re about 4×5’ and have a plexiglass door so the pups can see out. We also have a few offices and larger fields that we can utilize.
Do all the dogs play together?
We separate the pups based on their size and temperament. We have a small field and a large field and when you bring your pup in for their evaluation we will figure out which field is a better fit for your pup!
Do you have a live video feed?

Unfortunately at this time we do not. We take pictures of the pups in the afternoon and upload them to our Facebook page!
—–
At this time, we do not have a video feed, but we take daily pictures of the pups in the afternoon and upload them to Facebook and to our dogblog. Check it out: dogblog [link]

Do you have an outdoor area?
We do have an outdoor area connected to the big field. We open it when the weather permits!
When can I drop my dog off for boarding?
We’re open 7:00 A.M. – 7:00 P.M. Monday through Friday, 9:00 A.M. – 6:00 P.M. on Saturdays and 12:00 – 5:00 P.M. on Sundays. You can drop your pup off at any time between those hours! If you plan on dropping your pup off after 5:30 P.M. we do ask that you feed them dinner before dropping them off.
What if my dog isn’t friendly?
We have an Independent Study program set up specifically for cases like this! Your pup will get interaction with our staff throughout the day rather than the other pups. We will still need them to come in for an evaluation to see how your pup does with our staff.
What if I have a very nervous dog?

Dogs come with a variety of different personalities and we treat every dog as an individual. Our staff works hard to get to know each dog and what their particular needs are. For dogs that have anxiety or are very nervous, we will take time to soothe your dog or give them some private time in a quiet space. And for our overnight guests, we utilize different rooms, lounges, and holding areas to find the best place to lessen any anxiety.

Can I visit my dog during the day?

If you are missing your pup and want to spend a few minutes with them while they are in our care the staff is happy to bring your dog out to our lobby to visit with you. Although we encourage parents not to make a habit of this as it can sometimes confuse your dog. 

Where do the pups go to the bathroom?
Our fields are designed to make the pups feel comfortable using the bathroom on them. Our specialists on the field clean up after the pups as they go.